Author & Consumer Advocate
.....there is no way you can fully understand how horrible it is. Imagine a consumer pitted against a stable of big business legal eagles. They have done this so many times they know all the outs. They do not even have to prepare they just go in lie and attack you. The arbitrator rules in their favor because they are her constant meal ticket. AAA arbitration had already entered into a contractual agreement with our builder, Stature/Tremont. They had already shaken hands on what would be done to us. Our builder’s lawyers found the entire process amusing. They knew they had no money in that companies account and if by some miracle we had a fair arbitration…we could only be awarded a worthless piece of paper.
We were forced into this process against our will and made to pay
for it. We were threatened that if we did not comply we would be
ruled against in our absence. We were told we had to pay up front
and if we did not we would not be allowed to even participate and
would be ruled against in absentia. We were threatened with
arbitration. Why would a fair process be use by big business to
threaten a consumer?